Privacy Policy

At Italia Esperienza, we value your privacy and are committed to protecting your personal data while you use our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

We collect personal information that you voluntarily provide when you book tours, request information, or communicate with us. This may include but is not limited to:

• Full name
• Contact details such as address, phone number, and email
• Passport or identification information when necessary for travel arrangements
• Payment information for booking services
• Preferences regarding tours and experiences

How We Use Your Information

Your data is used only to provide and improve our tourism and travel services, including:

• Processing and managing bookings and payments
• Communicating important information regarding your trips
• Tailoring customized travel packages and experiences
• Complying with legal and regulatory obligations
• Enhancing our website and service offerings

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract (e.g., travel booking agreements)
• Compliance with legal obligations
• Your consent where required for marketing communications
• Legitimate interests such as improving services and ensuring safety

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

Data Sharing and Disclosure

We may share your data with trusted third parties involved in delivering our services, including:

• Tour operators and guides
• Transportation providers
• Payment processors
• Legal authorities when mandated by law

All partners are required to protect your data in accordance with this Privacy Policy and applicable laws.

Your Rights

You have the following rights regarding your personal data:

• Access to your data and a copy of it
• Rectification of inaccurate or incomplete information
• Erasure of your data where legally permitted
• Restriction of processing under certain conditions
• Data portability to transfer your information to another provider
• Objecting to processing of your data for marketing or other purposes

To exercise any of these rights, please contact us by mail at the address below.

Security of Data

Italia Esperienza implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our online platform uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information in compliance with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: